Our Site Documents (the links are on the left of every page of this website) contain answers to many questions that our customers ask, but if you have any other queries, or any questions about the products, please feel free to email at any time, or call us during our office hours which are shown below.
Although we are always happy to answer any questions about the products over the phone, we cannot accept credit/debit card orders by phone, these must be processed through the shopping cart. For Knitware support, please see below.
Office Hours:
Monday to Thursday, 2pm to 8pm
We are also closed throughout all UK bank holidays
Please note: We are semi-retired and the telephone answering machine may occasionally be switched on during the above office hours.
Knitware Program Support
For registered users ONLY, i.e. you have been issued a serial number
for one or more of the Knitware programs:
Email: knitware.uk.com@gmail.com
Please see our Knitware Support page before emailing us.
We will reply during our office hours, please see above
Sales, general enquiries and everything else:
Email: sales@jigsawknits.co.uk
We will reply during our office hours, please see above
Phone: 0843 289 6654 - Office hours only, please see above.
** Please note: We are semi-retired and the telephone answering machine may occasionally be switched on during our office hours.
Please see our Knitware Support page before calling us.
Calls to this number will cost 5p per minute from a BT landline, charges may vary from other network providers.
Contact Address:
(For returns and general correspondence only please, all orders must be placed through the shopping cart)
Last updated 07 Feb 2013