We do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. All details are securely stored in a database which is inaccessible to the general public. Here is a list of the information we collect, and why it is necessary to collect it:
1 - Basic identification and contact information such as your name and contact details. You may at any time review or update the personally identifiable information that you have entered into our website by logging in to your account. This information is used:
* To provide you with the services which you request
* To correctly calculate the cost of any shipping charges
* To maintain our accounts
* For billing
* To enable us to answer your enquiries
* For verifying your identity for security purposes
Your email address will not be shared with, or sold to, any third parties. You will NOT be added to any mailing list; we do not send advertising or newsletters by email. The only time we will email you will be to confirm order details, or to answer your queries.
2 - Your IP address is recognised by our servers and the pages that you visit are recorded. This information is checked only if there is a problem with our server i.e. in cases of fraud, malicious spamming, or any other outside intervention beyond our control.
3 - Financial information, including credit card details This information is used to obtain payment for goods you have ordered from us. This information is never seen by us. The page where this information is given by you is controlled by our merchant service providers, WorldPay and Paypal. Such information is automatically encrypted, and later decrypted for use. It never touches our system.
4 - Cookies A cookie is written to your computer storing your username and password, and the current contents of your shopping cart. This is to ensure that you do not have to constantly login to the shopping cart, and that the contents of the cart will be saved for you until you are ready to place your order.
5 - Security This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers on this site. This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites. This confidentiality policy has been compiled so as to comply with current UK, US and EU legislation, so far as we are aware. If you have any questions regarding our confidentiality policy, please contact us.
26th July 2010